How Poor Systems Lose You Business
By Lorraine | September 21, 2008
I’ve recently added another member to my virtual team who handles the overflow of administrative tasks. It frees up my permanent Virtual Assistant Kathie to work on high priority work.
Anyhow, what I like about Charmaine is she is very prompt, responds to email quickly and gets the work done. She keeps me in the loop. Both my VAs are like that and it gives me great confidence and trust in them.
Both of these ladies are in their own business and understand that if you don’t provide a reliable service, they won’t getting my business.
Unfortunately, that’s not the norm in small business. Most people over promise and barely deliver.
**** This Week’s Success Tool***
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Topics: Small Business Management | No Comments »
Look After Your Clients and They Will Look After You
By Lorraine | September 14, 2008
Took my beautiful boys (Casper and Beasley) for their quarterly haircuts recently.
Beasley had to have the long hair around his ears trimmed right back, that’s why he looks a bit weird (he’s on the left).
I’ve considered purchasing a special dog grooming kit to do it myself and was reminded why I only ‘considered’ it and had taken no action.
Our dog groomer is so knowledgeable, it’s like taking the boys for a check up with the vet and the haircuts are a bonus. She has years of experience with animals and provides far more than the actual haircut. Suzie will let me know if either of them has any particular symptoms or potential problems that need to be addressed.
On one visit she said that one of Beasley’s muscles was extremely tight and it hindered his mobility. It’s not something obvious to the untrained person but it could have caused other problems for him down the track.
Anyhow the point I’m trying to make is it wasn’t worthwhile for me to purchase the grooming kit and do it myself. Going to the groomer to me is an investment in the well-being of my boys.
How often do you try and do everything yourself so that you save money? Don’t get me wrong here, it’s good to save money, but be careful where and when you do it.
I know many business owners will spend money on everything else, except themselves.
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**** This Week’s Success Tool***
“How To Run Your Business On Autopilot” is a powerpacked program which includes a CD. manual and 5 additional bonuses where you will discover how to turn your business into a cash cow that works without you. Cut and paste this link into your browser: http://www.office-organiser.com.au/Products/How-To-Run-Your-Business-On-Auto-Pilot.php
Topics: Small Business Management | No Comments »
Skyrocket Your Success – Work Harder on Yourself Than Anything Else
By Lorraine | September 7, 2008
I recently presented a workshop to a group of small business owners, many of whom were working alone.
What always amazes me is how people can stay in business for many years, continually doing what they’ve always done… working hard, but having no life and in many instances, not much money! They are not happy, healthy or wealthy.
To top it off, many people had invested thousands of dollars in purchasing existing businesses that were barely providing a living, not a lifestyle.
I ask you, what’s the point? If you’re going to be in business, you want to make lots of money and enjoy regular time off.
The common denominator here was they are always ‘too busy’ working on the wrong things. They needed to work harder on themselves than anything else.
**** This Week’s Success Tool***
“How To Run Your Business On Autopilot” is a powerpacked program which includes a CD. manual and 5 additional bonuses where you will discover how to turn your business into a cash cow that works without you. Cut and paste this link into your browser: http://www.office-organiser.com.au/Products/How-To-Run-Your-Business-On-Auto-Pilot.php
Topics: Home Based Business, Life/Work Balance, Personal Development, Personal Effectiveness, Small Business Management | No Comments »
How To Increase Your Productivity and Profit From Your Image
By Lorraine | August 31, 2008
I mentioned a couple of weeks ago how my son Trent’s new rugby league coach is a positive influence on his team.
Andre the coach knows how to communicate with the boys and treats them with respect. 
What I am also impressed with is how they have to portray a professional image.
Each week the team have to wear not only their correct playing uniform, but also they all have to attend the game in black pants, tops and runners. The coach and his assistants all look smart and professional, they set the example.
This is not the standard look for other teams in the competition. Do you think the boys take pride in their appearance and feel more professional? You bet they do. They look and feel like winners before they even step onto the field.
Your appearance is important, primarily for yourself to feel good and in your business, it can have a positive or negative affect on whether or not you get business.
**** This Week’s Success Tool***“How To Run Your Business On Autopilot” is a powerpacked program which includes a CD. manual and 5 additional bonuses where you will discover how to turn your business into a cash cow that works without you. Cut and paste this link into your browser: http://www.office-organiser.com.au/Products/How-To-Run-Your-Business-On-Auto-Pilot.php
Topics: Personal Development, Personal Effectiveness | No Comments »
Investing in Yourself Pays Off
By Lorraine | August 24, 2008
This week is about investing in yourself to get the results you want to achieve. If you remember early in the year one of my personal goals was to have the arms of Michelle, the personal trainer from ‘The Biggest Loser’.
To do this I had to invest the time and money to get the results. On my own, it wasn’t enough.
Engaging in the help of Marc Stafford from Marc Stafford Health and Fitness who also trains my son, I’m on my way.
Although I used to work in the fitness industry (many years ago) and do train regularly, I wasn’t achieving what I really wanted. With Marc’s coaching, it’s made a big difference (yes, that’s me over there!)
So if you aren’t achieving the results you want in your business and your life, get help!
 **** This Week’s Success Tool***“How To Run Your Business On Autopilot” is a powerpacked program which includes a CD. manual and 5 additional bonuses where you will discover how to turn your business into a cash cow that works without you. Cut and paste this link into your browser: http://www.office-organiser.com.au/Products/How-To-Run-Your-Business-On-Auto-Pilot.php
Topics: Coaching, Personal Development, Personal Effectiveness | No Comments »